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SME 7.2 Fails to Backup After LUN Issue

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Hello we had a LUN "disappear" (Used as a log drive, L: ) and after that happened SME stopped working. Even after Netapp support, we could never find the LUN and they told us to recreate a LUN. We created a new lun with the same drive letter but a different LUN name. Netapp wont help us with SME because of the support contract. Thanks. Anyways a task scheduler is set to run the SME jobs and the task is ok and starts off the jobs but the jobs fail to backup the databases. 

 

This is the email we get:

 

“HA Group Notification from NETAPP (CLIENT APP ERROR Backup: SME Version 7.1: (111) on MBX: SnapManager for Exchange online backup failed.  (Exchange 14.3.123.4) Error code: 0x80042306) WARNING” 

 

Only thing that stands out is that we have SME 7.2 on the exchange server so why is it reporting 7.1 here?

 

 

The error I find in the log is: 

 

[10:23:43.740] Error in calling VSS API: Error code = 0x80042306
Error description: VSS_E_PROVIDER_VETO

 

And I attached a log file I found for a failed job. 

 

Any ideas?

 


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